Cookie Policy
Last updated: October 25, 2026
This page lists every cookie Lead Hero sets, in plain language. You can change which optional categories are allowed at any time below. Your choice here also applies when you sign in at app.leadhero.io, and vice versa.
Essential
Required for the site to work. These can't be switched off.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| lh_consent | Lead Hero | Remembers your cookie preferences, shared between leadhero.io and app.leadhero.io so you aren't asked twice. | 1 year |
Functional
Our live chat widget works whether or not you allow this category. If you don't, we strip these cookies back out as soon as they're set, so chat still works for your current visit but nothing persists - which means Intercom can't keep your conversation across page reloads.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| intercom-id-* | Intercom | Identifies you as a visitor so a chat conversation with support can be resumed. | Up to 9 months |
| intercom-session-* | Intercom | Keeps your live chat session active. | Up to 1 week |
| intercom-device-id-* | Intercom | Recognizes your device across visits. | Up to 9 months |
Marketing
Used to credit the affiliate who referred you, if any. Without this category, the referral is still tracked for your current visit, but we clear the cookie as soon as you close the tab instead of letting it persist into a future visit.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| promotekit_referral | PromoteKit | Remembers which affiliate link you signed up through, so we can credit them. | Set per affiliate campaign, or just this tab without consent |
Changing your preferences
Rejecting a cookie category here stops that category's cookies from being set going forward. If a cookie in that category was already set before you changed your preference, it may remain until it expires on its own or you clear it manually in your browser.
Contact
Questions about this policy? Contact us at [email protected].
